Introduction

This policy explains how we collects, uses, and protects the information you provide when visiting our website. Your privacy is very important to us, and any personal data you share will only be used as described herein. We may update this document occasionally, so please review it periodically. This policy is effective from [21/03/2025]. This document details how we manage your data and ensure its security while you use our services.

Information We Collect

Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers

we are dedicated to safeguarding your personal data while ensuring a seamless booking experience. To achieve this, we collect a variety of information that helps us personalize and improve our services.

We gather personal data including your full name, job title, and contact details such as email address and phone number. Additionally, we may collect demographic information like your postal code, interests, and other details that enable us to understand your preferences better and offer you tailored services.

In order to optimize your experience on our website, we also collect usage data. This involves monitoring your interactions with our site, including information about your browser type, the URL that brought you here, the pages you visit, and the time stamps of your visits. If you book via our call center, please note that your calls may be recorded for quality assurance and training purposes.

Furthermore, when you use our mobile application, additional data is captured. This mobile device information includes details like your device's make and model, operating system, and the type of browser you use. We may also collect geolocation data and usage metrics from the app. With your permission, SMS data may be collected to facilitate secure authentication and transaction verification.

How We Use Your Information

The information you provide plays a vital role in enhancing your overall experience with Savaari. Primarily, it enables us to maintain accurate internal records and process your bookings efficiently, ensuring that all your service interactions are smooth and hassle-free.

Additionally, the data is used to improve our offerings by personalizing the website and mobile app according to your interests and browsing habits. This means you receive content and features that are specifically designed to meet your needs.

We also use your information to keep you informed about the latest updates, exclusive offers, and relevant promotional materials. With your consent, these communications can be sent via email or SMS, ensuring you remain updated about new services and special deals.

Lastly, the insights gathered from your data allow us to conduct market research and analyze customer trends. This ongoing research helps us innovate and refine our services, ultimately delivering a more responsive and user-friendly platform for you.

Security

We are committed to protecting your information by using robust physical, electronic, and managerial safeguards. Please note that no transmission method or storage system is completely secure.

Use of Cookies

Cookies are small files stored on your device that help us analyze web traffic and personalize your experience. They record which pages you visit and assist in enhancing our website. You can choose to accept or decline cookies via your browser settings. However, disabling cookies might limit some features.

Links to External Websites

Our website may contain links to external sites of interest. Once you leave our site, we have no control over their privacy practices. We advise reviewing their privacy policies before sharing any personal data.

Contacting Us

If you have any questions or concerns regarding this privacy policy, please contact us using the details provided on our Contact Us page.